If you’ve ever written a review, you’re familiar with the Hellopeter star rating system. However, how do you decide whether an experience is worthy of a full five stars or if three is more accurate? We take a closer look at the Hellopeter star rating and how to award those worthy stars.

Your Guide to Choosing South African Businesses

From hotels to restaurants, travel agents, online stores and hairdressers, you can find all kinds of South African businesses on Hellopeter. As the country’s number one online review platform, your reviews make a huge difference, and you should not take choosing a star rating lightly. 

Hellopeter Business Ratings

Have you ever wondered how Hellopeter star ratings are calculated and whether you can trust them? Well, although businesses might make false marketing claims, their reviews on our site paint the true picture.

That’s why it’s so important for you as a consumer to review all your experiences on Hellopeter.com, as well as read reviews before you buy! It’s through this consumer feedback that Hellopeter-registered businesses’ star ratings and other metrics are monitored and updated.

As a result, this ensures that neither the businesses in question nor Hellopeter.com can alter star ratings. Furthermore, Hellopeter businesses’ star ratings are the average of thousands, and in some cases millions, of individual ratings from consumers, allowing for the greatest possible transparency.

In other words, Hellopeter.com star ratings truly reflect what you can expect from a specific business or company!

Hellopeter.com Star Ratings Explained

⭐ Very disappointed. The service or experience fell well below expectations

This means you would advise fellow consumers to avoid this business at all costs. No positives to share or report.

⭐⭐ Disappointed. The service or experience fell below expectations

Two stars mean you would suggest fellow consumers avoid this business as my specific experience was negative, although you might be willing to give them another chance.

⭐⭐⭐ Satisfied. The service or experience met your expectations

The experience was mostly positive, and you’ll recommend the business to fellow consumers. 

⭐⭐⭐⭐ Very satisfied. The service or experience exceeded your expectations

Four stars mean you had a very positive experience, will choose the business again, and will highly recommend it to others. 

⭐⭐⭐⭐⭐ Ecstatic. The service and experience far exceeded your expectations.

Five stars indicate a market-leading experience that was overwhelmingly positive and that you cannot fault it. You’ll definitely choose the business again and highly recommend it to others.

Write or Collect Your Star-Powered Review Today

If you’re a consumer, review your recent experience with a South African business today.

If you’re a business, sign up for Hellopeter Business to leverage the power of online reviews, get to know what your customers really want, enjoy full transparency on how your team performs, grow your online presence on search engines such as Google, and much more, much more!

Did You Know? 

To ensure the Hellopeter community continues to enjoy market-defining insights and consumer-generated advice, we’ve introduced the Half-Star Rating System, giving you even greater power over your consumer journey. You’re welcome, Mzansi!