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REVIEWER INSIGHTS

Why your review maybe did not get the attention it deserves

Why Your Review Did Not Get a Reply or The Attention it Deserves

Hellopeter is South Africa’s largest and most active consumer review...

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How reviews help businesses

How Your Reviews Help Businesses Do Better

Did you know that nearly half of all internet users...

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Tips to write reviews that get results

How to Write Reviews That Get Results

When looking for ideas on how to write reviews that...

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Tips to Avoid Phishing

Gone Phishing: How to Avoid the Trap

The unfortunate reality is that digital transaction fraud in South...

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Women’s Month Giveaway Terms and Conditions #WinningMzansiWomen #HellopeterWomeninBusiness This prize draw is organised and promoted by Hellopeter and in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Hellopeter and not to any other party. The information provided will be used in conjunction with the Hellopeter Privacy Policy. Only reviews with more than 50 words or 250 characters will be considered. Reviews must be for genuine service or product experience in the last 60 days. Deleted reviews don't count. This competition is open to residents of South Africa 18 years and older except employees of Hellopeter and their close relatives and anyone otherwise connected with the organisation or judging of the competition. Prizes are not redeemable for cash. Hellopeter reserves the right to substitute any prize for another prize of like value at any time and any reason beyond its control requiring this. The prize may itself be subject to specific terms and conditions as imposed by the sponsor of the prize. The winner is solely responsible for complying with such terms and conditions. If the winner is chosen and there are noted irregularities (i.e. the person does not exist, is not delivered to a person, or is forwarded to a person with a different identity etc.) the winner will be disqualified and a new winner will be drawn. The decision of Hellopeter will be final and binding in this regard, and no correspondence shall be entered into regarding the decision. If Hellopeter is unable to contact a prize winner within 7 (seven) days after the winner has been selected, Hellopeter reserves the right to pick another winner. No prizes may or shall be awarded to any person who is a director, member, partner, employee or agent of, or consultant to, Hellopeter (or its holding company, subsidiaries and/or any affiliated company to Hellopeter) or to the supplier of any goods or services in respect of the competition or any person otherwise associated with the prize draw (each a "Promoter") and/or any family member of a Promoter and none of the aforementioned persons are eligible to enter the prize draw. There is no entry fee and no purchase necessary to enter this competition. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions. Only one entry will be accepted per person. Multiple entries from the same person will be disqualified. The closing date for entry will be 1 September 2022 at midnight. After this date, no further entries to the competition will be permitted. The winners will be notified via registered Hellopeter email only, and the prizes will be issued as soon as possible. Each participant, by submitting an entry into the prize draw, consents to his/her details being published on social media for purposes of confirming that a winner has been selected for a specific prize draw (should he/she be selected as a prize winner). Hellopeter further reserves the right to use entrants' and winners' journey and results with Hellopeter for analysis and marketing purposes. The business who has accepted the Hellopeter Growth Package prize hereby confirms consent to Hellopeter having access to relevant information relating to their profile on Hellopeter Business. Hellopeter is authorised to publish any such materials to show how the platform has assisted the winning business over the entire year that they have access to the G1 Hellopeter Package. The results from the prize plan and all related information are owned by Hellopeter as part of this competition and may be used in future marketing campaigns or case studies as Hellopeter sees fit. Non-participation in the usage of the product and following strategies crafted by the Hellopeter team can at any point result in the immediate cancellation of the prize and plan with the business in question’s account being deleted from Hellopeter. No responsibility can be accepted for entries not received for whatever reason. Participants accept that if they breach these rules, they will be disqualified, and their prizes will be revoked even if the prize has been issued prior to discovering a breach of these terms and conditions. Under no circumstances will Hellopeter (or its holding company, subsidiaries and/or affiliated companies to Hellopeter) be liable for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the promotion or the prize. Should any problem arise with the prize(s), it is the responsibility of the prize manufacturer or sponsor to undertake any repairs or maintenance, and Hellopeter accepts no liability in this regard. Any problems arising from physical damage or neglect to prizes on the part of the prize winner or their acquaintances will not be covered by the manufacturer's warranty or Hellopeter. It is your responsibility to ensure that your entry is received by us prior to the closure of the competition. Any entries received after the closing date of the competition will not be eligible to participate, regardless of the reason for the late entry. Hellopeter accepts no responsibility for any errors of any other kind which may restrict or delay the sending or receipt of an entry or for delayed or lost entries. All communication between participants and Hellopeter will be via registered Hellopeter email address only. The responsibility of converting the prize in a safe manner sits solely with the winner, and Hellopeter takes no responsibility for any events after the handover. The winner/s will only be displayed on social media AFTER the official handover to avoid fraudulent activity. Should any fraudulent activity take place during the course of the competition, Hellopeter reserves the right to consult and/or open a case with the SAPS. Hellopeter reserves the right to cancel the competition at any time for either non-participation or any reasons deemed reasonable by Hellopeter without prior notice or public notice thereafter. The competition and these terms and conditions will be governed by South African law and any disputes will be subject to the exclusive jurisdiction of the courts of South Africa. The promoter will notify the winner when and where the prize can be collected / is delivered. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [RSA] data protection legislation and will not be disclosed to a third party without the entrant's prior consent. Hellopeter shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. The winner will be responsible for any entry costs and additional costs incurred in taking advantage of (collecting or using) their prize. Winners will be randomly selected from a pool of eligible entrants. The winner will be notified by email and/or DM on Instagram/Facebook within 28 days of the closing date. The winner will only ever be contacted by Hellopeter. If the winner cannot be contacted or does not claim the prize within 7 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. The rules of the competition and how to enter are as follows: How to Enter on Facebook: Like our page @hellopetercom and this post Write a review for a woman business owner on hellopeter.com and tag her in the comments below, explaining why she deserves to win. Get your friends and family involved, using the hashtags #WinningMzansiWomen and #HellopeterWomeninBusiness Remember that you can enter on Instagram @hellopeter_za too! How to Enter on Instagram: Follow @hellopeter_za and like this post Write a review for a woman business owner on hellopeter.com and tag her in the comments below, explaining why she deserves to win. Tag your friends and share the post to your story, using the hashtags #WinningMzansiWomen and #HellopeterWomeninBusiness Remember that you can enter on Facebook @hellopetercom too! 30. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third-party connected with this competition. The prize is as follows: 1x R1000 Takealot voucher for the person who nominated the woman business owner AND 1x Hellopeter Business package consisting of: One-year Growth Package with support from a Customer Success team member for the nominated woman business owner.

CLOSED: #WinningMzansiWomen GIVEAWAY: Nominate a Woman Biz Owner and WIN

THIS GIVEAWAY IS NOW CLOSED. This Women’s Month, we want...

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Mzansi common scams

Mzansi’s most common scams and how to avoid them

Right now, someone in South Africa could be planning to...

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Bad customer service

How to handle yourself when faced with bad customer service

Being on the wrong end of a bad customer service...

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Hellopeter myths busted

Top 5 common myths about Hellopeter busted

There are Hellopeter myths that have been around for quite...

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Scam prevention tips

Don’t get (April) fooled: how to steer clear of scams and fake businesses

Nobody wants to be taken for a fool, and not...

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10 Hellopeter guidelines you need to know before posting a review

So, we’ve all heard about Hellopeter, but many people don’t...

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Giveaway Closed: #SharetheLoveMzansi to WIN a R2000 Takealot Voucher

GIVEAWAY CLOSED From load shedding to lockdowns, your favourite businesses...

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5 tips to write amazing consumer reviews

So, you’ve had a bad experience, and your blood is...

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Make the most of your holiday shopping season

Pro tips for redefining your retail experience Let’s face it...

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Why good reviews are just as important as bad ones

Hellopeter has always protected the interests of South African consumers,...

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Spotting and preventing scams: what you need to know

With the rise of COVID-19 and the recent incidents of...

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Publish a review that helps the business, other South Africans, and you

Keep in mind these simple guidelines when publishing a review about a business on Hellopeter. We go over the do's and don'ts of writing a review online....

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Specials during lockdown in South Africa

We’re showcasing some special offers South African businesses affected by the lockdown are running....

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Support local with our #30in30 Challenge

We all know of local businesses who are now in unknown territory. We want to help., but we need you. Introducing the 30 in 30 Challenge. ...

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Why Hellopeter removes some reviews: defamation

Defamation is a tricky subject. Understand why we monitor for it so closely....

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Hellopeter 101: How exactly does Hellopeter work?

Understand exactly what we do, and how our Platform works. ...

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Reviews during the festive season

When it comes to helping out a small business, give the gift of an online review this festive season....

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Social proof: What is it and why do we care?

Understand social proof, and why it matters so much in the age of tech....

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Why we read reviews

We rely on reviews for many of our day-to-day purchases. Find out why. ...

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10 things that aren’t worth complaining about

While you can complain whenever you want, should you?...

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Seven ways your reviews help other people

Online reviews can add so much to the retail ecosystem. Find out how. ...

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How to be a more mindful consumer

Understand how to be a more mindful shopper. The planet needs it....

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Six ways to write a banging bad review

Learn to write reviews that get you noticed. ...

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A point of (re)view: five reasons why we write reviews

Understand why we feel compelled to write reviews in this day and age. ...

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How brands shouldn’t respond to your complaint

Find out the brand mistakes that deserve reprimanding. ...

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Black_Friday_2020

Ready to shop Black Friday deals?

Whether you’re shopping the Black Friday deals from the comfort of your home, or you’re braving the shops to get your savings - we’ve got the perfect guide for you....

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The art of reviewing: How to write a customer review and get results

Learn how to write a polished review in eight, easy steps....

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Seven types of customer reviewers

There are seven types of reviewers we've come across, which one are you?...

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How to spot a social media troll

Make sure you stay safe online by learning how to spot a social media troll. ...

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The most frequent customer complaints

Check out the most common consumer complaints, and how to get them sorted. Stat....

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Six reasons kindness gets your problems solved faster

Why being kind will ultimately serve you better in the long run. ...

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Seven steps to research a product like a boss

You've been eyeing out a new piece of tech. But before you spend your money, it's time to do your own research, using these eight steps....

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Five reasons why businesses need bad reviews

Don't feel bad writing a bad review, it'll help the business in the long run. ...

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Five ways positive reviews impact small businesses

Small businesses need your positive reviews. Here's why....

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How to escalate a customer complaint

Check out the seven steps in escalating a complaint, online. ...

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How to spot a fake review

Make sure you know when you're reading a fake review. We've pinpointed exactly what a fake review looks like....

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