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REVIEWER INSIGHTS

Bad customer service

How to handle yourself when faced with bad customer service

Being on the wrong end of a bad customer service...

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Hellopeter myths busted

Top 5 common myths about Hellopeter busted

There are Hellopeter myths that have been around for quite...

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Scam prevention tips

Don’t get (April) fooled: how to steer clear of scams and fake businesses

Nobody wants to be taken for a fool, and not...

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10 Hellopeter guidelines you need to know before posting a review

So, we’ve all heard about Hellopeter, but many people don’t...

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share the love mzansi

Giveaway Closed: #SharetheLoveMzansi to WIN a R2000 Takealot Voucher

GIVEAWAY CLOSED From load shedding to lockdowns, your favourite businesses...

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5 tips to write amazing consumer reviews

So, you’ve had a bad experience, and your blood is...

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Make the most of your holiday shopping season

Pro tips for redefining your retail experience Let’s face it...

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Why good reviews are just as important as bad ones

Hellopeter has always protected the interests of South African consumers,...

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How companies use your reviews to do better

Writing reviews is always the best way to get a...

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Spotting and preventing scams: what you need to know

With the rise of COVID-19 and the recent incidents of...

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Publish a review that helps the business, other South Africans, and you

Keep in mind these simple guidelines when publishing a review about a business on Hellopeter. We go over the do's and don'ts of writing a review online....

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Specials during lockdown in South Africa

We’re showcasing some special offers South African businesses affected by the lockdown are running....

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Support local with our #30in30 Challenge

We all know of local businesses who are now in unknown territory. We want to help., but we need you. Introducing the 30 in 30 Challenge. ...

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Why Hellopeter removes some reviews: defamation

Defamation is a tricky subject. Understand why we monitor for it so closely....

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Hellopeter 101: How exactly does Hellopeter work?

Understand exactly what we do, and how our Platform works. ...

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Reviews during the festive season

When it comes to helping out a small business, give the gift of an online review this festive season....

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Social proof: What is it and why do we care?

Understand social proof, and why it matters so much in the age of tech....

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Why we read reviews

We rely on reviews for many of our day-to-day purchases. Find out why. ...

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10 things that aren’t worth complaining about

While you can complain whenever you want, should you?...

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Seven ways your reviews help other people

Online reviews can add so much to the retail ecosystem. Find out how. ...

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How to be a more mindful consumer

Understand how to be a more mindful shopper. The planet needs it....

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Six ways to write a banging bad review

Learn to write reviews that get you noticed. ...

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A point of (re)view: five reasons why we write reviews

Understand why we feel compelled to write reviews in this day and age. ...

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How brands shouldn’t respond to your complaint

Find out the brand mistakes that deserve reprimanding. ...

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Black_Friday_2020

Ready to shop Black Friday deals?

Whether you’re shopping the Black Friday deals from the comfort of your home, or you’re braving the shops to get your savings - we’ve got the perfect guide for you....

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The art of reviewing: How to write a customer review and get results

Learn how to write a polished review in eight, easy steps....

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Seven types of customer reviewers

There are seven types of reviewers we've come across, which one are you?...

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How to spot a social media troll

Make sure you stay safe online by learning how to spot a social media troll. ...

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The most frequent customer complaints

Check out the most common consumer complaints, and how to get them sorted. Stat....

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Six reasons kindness gets your problems solved faster

Why being kind will ultimately serve you better in the long run. ...

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Seven steps to research a product like a boss

You've been eyeing out a new piece of tech. But before you spend your money, it's time to do your own research, using these eight steps....

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Five reasons why businesses need bad reviews

Don't feel bad writing a bad review, it'll help the business in the long run. ...

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positive_reviews_small_business

Five ways positive reviews impact small businesses

Small businesses need your positive reviews. Here's why....

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How to escalate a customer complaint

Check out the seven steps in escalating a complaint, online. ...

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How to spot a fake review

Make sure you know when you're reading a fake review. We've pinpointed exactly what a fake review looks like....

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