Why The Hellopeter WhatsApp Review Chatbot Is the Best Way to Write a Review

We all know that one person who knows where to get the best coffee, who to call for reliable plumbing, or which vet cares as much as you do about your dog. In South Africa, word of mouth is how many of us decide where to spend our hard-earned moolah.

Now, leaving that kind of trusted recommendation doesn’t require a lengthy process. Instead, you can help millions of South Africans make a smarter decision – all by doing something you already do every day: sending a WhatsApp message.

Yes, you only need Hellopeter’s WhatsApp chatbot to say what’s on your mind, hit send, and support a business that values your opinion.

🗲 It’s Quick and Effortless

You’ve got two minutes, right?

That’s all it takes. Leaving a review on WhatsApp is quicker than making a cup of tea. There’s no need to log into Hellopeter. You don’t even need to open a separate app.

✅ You’re Already Using WhatsApp Every Day

From sharing TikToks and checking on the kids to planning birthday parties and sending voice notes, WhatsApp is a daily habit for millions of South Africans. It’s where we catch up, plan our days, and get things done.

So why should leaving a review feel like it’s more admin? Using WhatsApp is familiar, fast, and already part of your existing routine.

In fact, an average of 48% Hellopeter reviews per month are written using the WhatsApp chatbot!

💜 Why It Matters (More Than You Think)

It’s easy to assume that your review won’t make much of a difference, but it really does. Especially here in Mzansi, where community and connection matter significantly.

Your WhatsApp review can:

• Help someone else make a confident decision
• Boost good businesses that are working hard to earn your trust
• Highlight what’s working (or what’s not) so companies can improve

⭐ It Ends Review Guilt (Yes, That’s a Thing)

You know that moment – you had an excellent experience, you meant to leave a review, and then life happened.

WhatsApp takes away the guilt by making reviews instant and easy. No “I’ll do it when I get home” promises that turn into next week.

While you have your phone in your hand, it only takes a few taps to send your review. You can do it on the go. All you need is your phone! 

And just like that, the thought is off your mind, and your review is helping the business and future buyers.

📱 How to Leave a Hellopeter Review on WhatsApp

• Save  our WhatsApp chatbot number  + 27 21 206 6516 on your phone as a contact as “Hellopeter”
• Search for it on WhatsApp
• Send “Hi” to activate the chat
• Follow the prompts until your review is published

That’s it. No forms. No passwords. No additional tabs.

How it Works When You Get a Review Invite from a Business

More often than not, you’ll wish to review a business on your own initiative. However, sometimes a business may send you a Hellopeter review invitation via WhatsApp or email. 

If a business has shared their Hellopeter WhatsApp link with you, follow these steps:

1. Tap the link. It opens a chat on WhatsApp
2. Follow the prompts:

• Tap to rate out of 5 stars
• Write your review in your own words (at least 10 words)
• Confirm and publish

Real-Life Example 

Let’s say you’ve just had your car washed at ShinePro, a detailing business in your area. That evening, you decide to leave them a review:

Simply go to Hellopeter’s WhatsApp chat on your phone, and type “Hi” to get started. Here’s what will happen:

👋 Hey there, Stella!

Welcome to Hellopeter’s WhatsApp Review Chatbot.

Share your experience with us – good or bad – and help others make informed decisions.

What’s the name of the business you’d like to review?

Now you simply follow the prompts:

1. You reply with the business name (e.g. “ShinePro”).
2. The chatbot asks you to rate your experience. Tap the button and select from 1 to 5 stars.
   
3. It then asks:
   
   “Tell us more about your experience with ShinePro”.
   
   You type back:
   

“Excellent job. I went to get my car washed recently, and my car now looks brand new. It also smells amazing and fresh inside. I will definitely be back. Thank you so much to the friendly staff for everything! I will definitely recommend you to friends and family.”

Please note: Reviews on Hellopeter must be at least 10 words in length before they can be published. This allows both fellow customers and businesses to get the most helpful feedback from shared experiences. Whether it’s a local takeaway or a mechanic, your review can help keep their doors open and their standards high.

After you hit send, you get a quick confirmation message with your review.

You choose one of the following:

✅ Yes, publish
✏️ No, edit review
🔄 No, restart

And just like that, your review is posted on hellopeter.com.

That’s it. You’ve left a review, helped someone else looking for a reliable car wash, and you’ve given ShinePro valuable feedback – all in less than a minute.

Signed up but No OTP?

When you sign up for a Hellopeter account as a consumer, we have to authenticate you. We’ll ask you to enter an OTP sent to your number. However, when you write your review using the Hellopeter WhatsApp chatbot, you automatically get authenticated. Bonus! 

Try Hellopeter WhatsApp for Your Next Review

Save our WhatsApp chatbot number, + 27 21 206 6516 on your phone as Hellopeter. The next time you’re thinking of writing a review, you’ll be good to go! Thank you for being a valued member of the Hellopeter Community.