How to Write a Hellopeter Review (And Why It Matters)

Whether a delivery made your day or a call centre tested your patience, your story deserves airtime. This guide shows you how to write a Hellopeter review that’s clear, fair, and helps other South Africans choose better, all while nudging businesses to improve their services.

💙 Why Your Review Matters

Your review helps people make more savvy choices. Businesses also read your reviews on Hellopeter, which helps them address mess-ups, recognise great staff, and identify areas for improvement. Whether your experience was lekker or disappointing, sharing it gives fellow South Africans clear, no-nonsense info before they spend.

💻 How to Post a Review on Hellopeter

Writing a review on Hellopeter is quick and straightforward. Whether you prefer the website or WhatsApp, you can leave your feedback in just a few steps. Below, you’ll find a step-by-step how-to for both options.

On the Hellopeter Website

1. Go to Hellopeter’s “Write a review” page
2. Search for the business you want to review
3. Click “Leave a review”
4. Log in or create a quick account (you may be asked to verify using a one-time PIN or OTP)
5. Tell your story and hit “Submit”
   

Via WhatsApp

Save Hellopeter’s WhatsApp chatbot number, +26 21 206 6516, to your phone contacts under the name “Hellopeter.” That way, when you’re ready to leave a review, you’ll have everything you need at your fingertips. Then, whenever you want to share your experience, simply:

1. Open your Hellopeter chat on WhatsApp
2. Type “Hi” to get started
3. Then, follow these simple prompts:

• Select your star rating (out of 5).
• Write your review in your own words – a minimum of 10 words.
• Confirm and send to publish your feedback.

That’s it – no forms, no passwords or OTPs, just quick and easy reviewing.

📩 WhatsApp Review Invites

Some businesses collect reviews via the Hellopeter WhatsApp chatbot link. If they send you a Hellopeter review invite link asking you for your feedback, simply tap the link – it’ll open the chat automatically, and you can follow the same prompts as above.

📱 Understanding OTPs

Hellopeter recently introduced one-time PIN (OTP) verification to keep reviews authentic and limit the chance of impersonation and fake posts. When signing up or logging in to your Hellopeter account, you may be prompted to enter a code sent to your phone.

If the OTP doesn’t arrive or fails

• Double-check the mobile number on your profile (it must be the same number you used when you registered your account)
  
• Wait a moment, then tap “Resend code” (most systems allow this after 60 seconds)
• Try resetting your Wi-Fi router and requesting another OTP
• If you still can’t get in, contact us at: admin@hellopeter.com
  
• Alternatively, write your review using the Hellopeter WhatsApp chatbot, which will automatically verify you

What to include for a helpful review

Think “clear, fair, useful”, not ranting. Be sure to cover these basics:

• What happened: Include item purchased, the service, delivery, support received, etc. Add date and time if relevant.
• How it went: Spell out what impressed you or where things went wrong.
• Who helped you: If someone specific stood out to you, give their name.
• If you would recommend them: Stating whether or not you recommend a business makes your stance crystal clear.

Be honest and respectful. Great reviews use specifics, not ALL CAPS. Keep personal info private and remember that a quick proofread goes a long way.

💡 Hellopeter Review Examples (What’s Good vs. Vague)

Not all reviews are created equal. The most useful ones give very specific info and enough context to be helpful to both other potential customers and the business. Below are examples showing the difference between vague and clear, constructive ones that actually make an impact.

Vague:

“Bad service. Never again.”

Why it’s weak: There’s no context given. This doesn’t help anyone understand what really happened.

Helpful:

“I waited 20 minutes for service, and no one acknowledged me. I left without being helped. Very disappointed.”

Why it works: You included facts and timing, which gives others and the business clarity. The business knows precisely what to fix.

Positive:

“Super quick delivery, friendly driver, excellent product quality. Will order again.

Why it shines: Specific praise helps them know exactly what they did right.

🤔  How to Review a Business That Isn’t Listed on Hellopeter

Can’t find the business you want to review when searching for it on Hellopeter? Don’t fear. You can still give your feedback, and when you do, you’ll also bring them onto the platform.

1. Head to the Hellopeter home page and click on the “Write a review” button 
2. Search the business name. If it doesn’t appear, continue to write your review.
3. Before you publish, add their email address. This step notifies the business so they can see and reply to your review. (You should be able to find a contact email address on their website, Google listing, or social bio.)
4. Publish and share. Tag the business on social media so they don’t miss it.

Prefer to watch it? Here’s a short clip that walks through reviewing an unlisted business.

Ready to share?

Your review has a bigger ripple effect than you might realise. Make sure it’s truthful, detailed, and specific. Whether you’re giving kudos or flagging a problem, your voice improves the experience for everyone. Write your review on Hellopeter today, and share your experiences with the rest of Mzansi.